Frequently Asked Questions
What are eyelash extensions?
Eyelash extensions are lightweight eyelashes that come in a wide variety of lengths, thicknesses, curl styles, and colors – for a guaranteed quality experience, Ayumi only makes use of premium lashes directly imported from our partner in Japan (DOT1101). Each lash extension is expertly bonded on a ‘lash by lash’ basis to your own natural lashes; giving you longer, thicker, more luscious looking lashes. Eyelash extensions are perfect for special occasions, everyday wear, or for people who want to forget about mascara. They are so soft and flexible you won’t even know you are wearing them!
Are eyelash extensions safe?
Yes, Ayumi eyelash extension products are completely safe and will not damage your natural lashes when applied using the correct technique. We make sure that all the equipment we use is top-grade, from the lash extensions to the glue we use to adhere them. Unlike regular lash adhesives, its gentle formula makes the application virtually pain-free. As with any beauty treatment, we recommend that you only trust a trained and certified eyelash extension technician; as the application by an uncertified technician, or use of inferior quality products, may result in damage to your natural lashes, even causing them to fall off.
What are 5D lash extensions?
The 5D lash extensions include 250-300 lashes per eye, with five lash extensions being adhered to one natural eyelash. It is available in a variety of lengths – from 9mm to 14mm.
Do you use mink/sable lashes?
You’d be glad to know we’re cruelty-free! Directly imported from our Japanese counterpart DOT1101Tokyo; we only use premium hair made to mimic the hair of the sable, allowing for the same soft, durable, light feel.
What do eyelash extensions look like when applied?
Properly applied eyelash extensions will look and feel completely natural – they will be longer, curlier – and if you prefer more lifted – giving you fuller-looking eyes. In fact, they look so real that most people will think you were born with beautiful lashes. There are many designs and styles to suit you personally, to give you a unique look, whether it be natural or dramatic.
What does it feel like and how long does it take to apply eyelash extensions?
The entire procedure is very relaxing, taking between 1 – 2.5 hours to apply a complete set of eyelash extensions depending on the design. During this time you will be lying on a comfortable beauty bed with your eyes closed – many people fall asleep and wake to find their eyelash extensions complete. Eyelash extension infill treatments on the other hand take approximately 45mins to 1 hour.
How long will a set of eyelash extensions last?
Our natural lashes have growth cycles of approximately 4-6 weeks; where we may lose about 20% of them in the process. By then though baby ones have already grown to replace them, which is why you have probably never noticed.
Unfortunately, it is hard to determine which lash is ready to fall out naturally so it is unpredictable when applying the synthetic lashes. Each day we can lose 3-5 natural lashes, and they often fall out unnoticed. However, when eyelash extensions are applied we are more aware of when they shed as we know the extensions are there plus they are longer, darker, and thicker. If you sleep on your stomach with your face planted onto the pillow or you favor sleeping on one side you may notice the lashes may not last as long. We recommend booking a refill every 2-3 weeks to keep the fully maintained look. Watch out for your lash cycle, as right after is the perfect time for a refill!
Can I apply eye makeup and mascara to eyelash extensions?
Yes, the normal use of eye makeup is fine. You probably won’t be needing your mascara as much though, given how gorgeous your lashes already look. But should there come a time you need to apply mascara, it is essential that you only use water-based ones (not water-proof or oil-based) and be aware that regular use of mascara may shorten the lifespan of your lash extensions. Care must also be taken when removing makeup, be sure not to use any products that contain oil or glycols, these weaken the adhesive bond and cause eyelash extensions to fall off prematurely.
Can I swim, shower exercise, or visit a spa while wearing eyelash extensions?
Absolutely – after following the 5-hour downtime period. The adhesives that we import from Japan are strong and waterproof and will withstand normal wear and tear. Provided the proper after-care instructions are followed, lash extensions will not stop you from your daily lifestyle activities. As provided in the after-care instructions, special care in the first 48 hours is very important to maximize the strength of the adhesive bond and allow it time to cure.
How do I prepare for my eyelash extensions treatment?
Precious lash application time can easily be used up by the need to clean eyes in preparation for your treatment. To avoid this please come to your appointment with clean, makeup-free eyes. Be prepared to relax with your eyes closed for 1-2 hours. Some clients like to listen to their Spotify playlists or favorite podcasts while they get their lashes done. Please do not bring children to your appointment as you cannot watch them with your eyes closed and also keep your phone on silent as a courtesy to other clients and your lash technician.
How do I choose the look I want?
Ayumi eyelash extensions are available in a huge range of lengths, thicknesses, curls, and colors. During the consultation, we will highlight and show you different options to match the type of look you’re after. The thickness will definitely depend on the current state your lashes are in, and we can also recommend serums that will help with lash growth for those with very fine or damaged natural lashes.
I have very sensitive eyes, can I wear eyelash extensions?
Absolutely! Ayumi eyelash extensions are of the highest quality (we’re the only Filipino lash company partnered with DOT 1101 in Japan) and we have adhesives suitable for even sensitive eyes. However, we do not want to eliminate the existence of uncommon, allergic reactions so please call your nearest branch if you have any concerns.
Can I have eyelash extensions if I don’t have many eyelashes?
Eyelash extensions can only be applied to natural eyelashes. If you have experienced eyelash loss for any reason, you must wait until your eyelashes have re-grown before having eyelash extensions applied. We also have a range of serums that work by stimulating the hair follicle resulting to longer, thicker, healthier lashes – all the more lashes to extend!
NOTE:
Eyelash extensions should not, and in many cases cannot be applied to clients who have alopecia or are undergoing chemotherapy unless the individual has received effective treatment and normal lash growth has resumed.
How do I remove eyelash extensions?
If for any reason you wish to have your eyelash extensions removed, please do not attempt to pull them off yourself – this can damage your natural lashes. Professional removal is quick and inexpensive and protects your natural lashes, so please schedule an appointment with your nearest branch if you would like to have them taken off.